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Third-party dedicated account management and payment processing

Reliant® is an independent account management and payment processing company which acts as a neutral intermediary between two parties. Reliant® is capable of providing payment processing services to consumers, attorneys, bankruptcy trustees, tax resolution providers, debt relief providers, and more. Our services allow consumers and businesses the ability to store and distribute funds to creditors and service providers in a highly secure manner.

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Highly secure transactions and superior customer support

Easy access to your account and control of your funds including the option to request return of your held funds anytime

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Account access

Use your Reliant credentials to login anytime to view your account balance and activity.

customer support

Customer support

Our team in Knoxville, TN is available for live support 8:00am to 7:00pm EST M-F or the option to submit a ticket online anytime.

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Secured funds

Your funds are safely held with one of our banking partners.

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Fast refunds

Request a refund anytime and receive your refund generally within 5 business days.

1.7 hrs

Average time to close open tickets


Tickets closed on first touch


Better Business Bureau rating


Billion in payments

Reliant® puts consumers first

Consumer safety and control separates Reliant® from its competition. Reliant® secures your funds in a special purpose trust account offering additional privacy than a traditional bank account held in your own name.

24/7 Realtime access to your account

With Reliant® you have complete and transparent access to your funds.

Consumer first business model

We put consumer choice at the forefront of each transaction

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At Reliant, protecting your information and identity is our priority. It is important to keep in mind, Reliant will never contact our customers unsolicited for personal or account information, such as passwords, Social Security numbers, credit or debit card numbers, or other confidential information.

If you believe your account security has been compromised or have any concerns, please call us immediately at (949) 859-1404.

Frequently asked questions

Why are you drafting money out of my account?

Reliant® works on behalf of companies that need automation and security when handling their client accounts. Have you recently signed up for debt relief, legal, or bankruptcy repayment program? You contracted with Reliant® through your service provider to draft funds from your account per your agreement with them.

Who gave you permissions to pull money out of my account?

All client draft authorization forms and legal acknowledgment documents are with your service provider. As a leading payment processing company, we are providing reliable and secure drafts from your account for the services you are being provided. No funds are withdrawn without a signed Reliant ACH authorization from you.

Can I change the date of my automated payment?

Normally, yes. This depends on your arrangement with the company providing services to you. Please reach out to your service provider to make changes to your payment schedule.

Can I cancel my scheduled recurring ACH payment?

You may cancel a recurring ACH draft by notifying us by telephone at 877-859-1450 or by emailing at least three business days before the scheduled date of the transfer. Please note that canceling a payment may affect your arrangement with the company providing services to you. Please call your service provider to discuss the consequences of canceling your recurring ACH payment.

Who do I contact with questions related to my program?

All program questions should be directed to your program administrator or service provider. However, if you cannot locate a specific name and/or contact information for your services provider, we can help you via email at or by phone at 877-859-1450 where a live agent will further assist you.

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Business Hours
Our extended business hours are:
Monday through Friday
8:00am EST to 7:00pm EST
Holidays Observed
Martin Luther King Day
Monday, January 15, 2024
Presidents’ Day
Monday, February 19, 2024
Memorial Day
Monday, May 27, 2024
Wednesday, June 19, 2024
Independence Day
Thursday, July 4, 2024
Labor Day
Monday, September 2, 2024
Columbus Day
Monday, October 14, 2024
Veterans Day
Monday, November 11, 2024
Thanksgiving Day
Thursday, November 28, 2024
Day after Thanksgiving Day
Friday, November 29, 2024
Christmas Day
Wednesday, December 25, 2024
New Year’s Day
Wednesday, January 1, 2025
If a holiday falls on a Saturday, Reliant® observes the holiday on the prior Friday. If the holiday falls on a Sunday, Reliant® observes the holiday on the following Monday.