Connect with a customer representative.
A Reliant® team member will reach out to you directly, generally within 1 business day, to understand your payment processing needs.
Need immediate assistance?
Speak with one of our experts now.
Phone Number:
(949) 859-1404
Protecting your information and identity is our priority. It is important to keep in mind, Reliant will never contact our customers unsolicited for personal or account information, such as passwords, Social Security numbers, credit or debit card numbers, or other confidential information.
If you believe your account security has been compromised or have any concerns, please call us immediately.
To ensure the prompt and accurate processing of your payments, Reliant account holders are requested to issue checks payable to "RAM Payment LLC" and mail them to our processing center at: 412 North Cedar Bluff Road, Suite 400, Knoxville, TN 37923. Your cooperation is vital for efficient service.
At Reliant, we’re committed to enhancing your experience with seamless and efficient solutions. Introducing our latest feature in the consumer portal – the Reliant Chat! This intelligent virtual assistant is here to help you with all your payment processing needs during business hours, Monday to Friday, from 8:30am to 5:30pm EST.
What Can the Reliant Chat Do for You?- Instant Support: Get immediate answers to your questions about transactions, account details, and more.
- Guided Assistance: Navigate through our services with ease, thanks to step-by-step guidance.
- Quick Resolutions: Resolve common issues with the assistance of a human representative instead of placing a call or sending an email.
- Click on Consumer Portal in the top right corner.
- Enter your username.
- Enter your case-sensitive password.
- If you have not set up your account, click "First Time Logging In?"
- Please provide your email, date of birth and last 4 of SSN to verify your account with Reliant.
- You will then be asked to enter a case-sensitive password of your choice.
Once logged in, you’ll find the Reliant Chat ready to assist you right from the portal dashboard. Experience the convenience of having a virtual assistant at your fingertips during our business hours!
8:00am EST to 7:00pm EST
